Holding an item is done to prevent delivery for a variety of reasons. You can select a quantity to hold, a from date, to date and a reason for the hold.
The details that you enter will affect the items created on the Manifest, the table below demonstrates some examples:
| Field | Example |
| Hold Quantity | Placement Item quantity of 5, hold quantity of 3. This item will be manifested with a quantity of 2, to hold the whole item you would enter a quantity of 5. |
| On Hold From/ To Date | An item is on hold 1st January to the 5th January, creating the manifest between these dates will reduce the quantity as explained above for this item. |
Note
There will be scenarios where you do not know when the items needs to be held to, in this case there is an option to apply an Indefinite Hold; you do not enter a to date in this scenario. These items will be held whenever a manifest is created past the from date, you would need to unhold the item or add a to date to end the hold.
Invoicing continues as normal whilst an item is on hold, it only affects deliveries. You can find all items which are on hold using the Items On Hold report.
From the table below pick which option you require to follow a detailed walkthrough on how to hold items:
| To | See |
| Hold an individual placement item | How to: Hold a Placement Item |
| Hold all placement items for an Agreement Item | How to: Hold an Agreement Item |
| Hold all placement items for a Site | How to: Hold a Site |
| Hold all placement items for a Customer | How to: Hold a Customer |
| Hold all placement items for a Contractor |